Welcome to our Privacy Policy

Weltel LLC is located at:

Weltel LLC
Office 210, Badri Building, Baniyas Square
Dubai, United Arab Emirates
0097142265550

It is Weltel LLC's policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to weltelonline.com/ (hereinafter, "us", "we", or "weltelonline.com/"). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Weltel LLC collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Weltel LLC's purpose in collecting non-personally identifying information is to better understand how Weltel LLC's visitors use its website. From time to time, Weltel LLC may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Weltel LLC also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users. Weltel LLC only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Weltel LLC's websites choose to interact with Weltel LLC in ways that require Weltel LLC to gather personally-identifying information. The amount and type of information that Weltel LLC gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://weltelonline.com/ to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Protection of Certain Personally-Identifying Information

Weltel LLC discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Weltel LLC's behalf or to provide services available at Weltel LLC's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Weltel LLC's website, you consent to the transfer of such information to them. Weltel LLC will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Weltel LLC discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Weltel LLC believes in good faith that disclosure is reasonably necessary to protect the property or rights of Weltel LLC, third parties or the public at large.

If you are a registered user of https://weltelonline.com/ and have supplied your email address, Weltel LLC may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Weltel LLC and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Weltel LLC takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Weltel LLC may collect statistics about the behavior of visitors to its website. Weltel LLC may display this information publicly or provide it to others. However, Weltel LLC does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Weltel LLC uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Weltel LLC uses cookies to help Weltel LLC identify and track visitors, their usage of https://weltelonline.com/, and their website access preferences. Weltel LLC visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Weltel LLC's websites, with the drawback that certain features of Weltel LLC's websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Weltel LLC's use of cookies.

E-commerce

Those who engage in transactions with Weltel LLC – by purchasing Weltel LLC's services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Weltel LLC collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Weltel LLC. Weltel LLC does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Weltel LLC may change its Privacy Policy from time to time, and in Weltel LLC's sole discretion. Weltel LLC encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Important Notes:

‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’ ‘’We will not pass any debit/credit card details to third parties’’

‘’We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (https://weltelonline.com/) cannot guarantee the security of any information that is disclosed online’’ ‘’We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’ “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

Delivery Policy

We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier. Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.

Multiple Shipments

The multiple booking / orders / shipments may result in multiple postings to the cardholder’s monthly statement.

Refund Policy

Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment. We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Cancellation Policy

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

WELTEL LLC PRIVACY POLICY

This Privacy Policy governs data collection, maintenance and disclosure as well as use of the website located at https://www.weltelonline.com/ and its associated content ("Website") provided by Weltel LLC, a limited liability company with Trade License No. 712940 ( “us”, “we”, “our” or the “Company”).

Individuals who choose to access and use the Website (hereinafter “you” or “User(s)”) consent to the data practices described in this Policy as well as our Terms and Conditions https://weltelonline.com/terms-and-conditions/ All definitions, capitalized terms and interpretations used in our Website’s Terms and Conditions (“Terms”) and have been adopted in this Privacy Policy.

Upon accessing the Website, including any version of the Website that has been amended to geographically suit its Users, you will be asked to consent to being bound by this Privacy Policy and our Terms. Users are hence advised to review this Privacy Policy, our Terms prior to use of our Website. If a User does not wish to consent to our Privacy Policy and/or our Terms, we reserve the right to refuse to that User access to the Website

We reserve the right to use any information relating to an individual who accesses the Website (“Personal Information”), for the purposes of statistical analysis and improvement of the Website. By using the Website, Users agree to the collection and use of their Personal Information in accordance with this Policy.

1. INFORMATION COLLECTION AND USE

1.1 This Privacy Policy applies to the processing of Personal Information in connection with the provision of Services offered by the Company to current or prospective clients as advertised on the Website.

1.2 We may collect Personal Information about you as necessary to pursue our legitimate business interests (except where such interests are overridden by the interests, rights or freedoms of the data subject). We additionally use Personal Information and other data to:

i. make the Website available for your use;

ii. process any transactions that take place using the Website;

iii. manage, develop and improve our Website and other Services;

iv. perform our marketing and sales operations;

v. protect our employees, affiliates, customers and assets; and

vi. ensure compliance with laws and regulations

1.3 You are responsible for ensuring the accuracy of any Personal Information that you submit to us. Inaccurate information may affect your experience when using the Website and our ability to contact you as described in this Policy.

1.4 When providing Personal Information, collected through use of our Website, Users agree to the use, processing and storage of personal information in countries which may have data protection laws that differ from the laws in the User’s country.

2. LOG DATA

2.1 By accessing the Website, Users grant consent to our use of their Personal Information in line with this Privacy Policy. We will only use Personal Information that has been collected lawfully and all Personal Information shall be treated as confidential.

2.2 We ensure that any Personal Information is processed in a way that values your privacy rights. You have the right to object to processing as explained in the data subject’s rights to restriction of, or objection to, processing of Personal Information.

2.3 The Personal Information we collect may include (without limitation):

i. e-mail addresses, active phone number(s), any search item that the User enters on the Website and any other content that the User might share with us while they use the Website;

ii. technical information, including the internet protocol address used to connect the User’s computer or mobile phone to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and Website; and

iii. non-personal identification (“Non-Personal Information”) about Users, including, technical information about the User’s means of connection to the Website, the date and time Users visit the Website, the specific pages Users visit on the Website and other similar information. We do not link Non-Personal Information with any personally identifiable information.

2.4 Except as described in this Privacy Policy, we will not share your personal data with third parties without the consent of the data subject, unless for:

i. being in compliance with our duties and contractual obligations to our Users;

ii. responding to duly authorized information requests from police and governmental authorities;

iii. complying with law, regulation or court order;

iv. enforcement and protection of our rights and properties;

v. protection of the rights or personal safety of our employees and third parties with respect to using our property when allowed, and in each case in compliance with applicable laws; and

vi. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

2.5 From time to time and upon receiving consent from the User, we may also conduct online research surveys through e-mail invitations, pop-up surveys and online focus groups. When participating in a survey, we may ask you to enter Personal Information. The Personal Information you submit in a survey may be used by us for research and measurement purposes, as described below, including to measure the effectiveness of content, advertising or programs available on the Website. When our market research surveys collect Personal Information, we will not knowingly accept participants who are under the age of 18. Market research surveys conducted by or on behalf of the Company will contain a link to this Privacy Policy.

2.6 We are committed to protecting the privacy of children. We do not collect Personal Information from any person whom we know for certain is below the age of eighteen (18) years of age (“Child”). A parent or guardian is solely responsible for supervising the Child’s use of the Website. The parent or guardian of the Child assumes full responsibility for ensuring that the registration information is kept secure and that the information submitted is accurate. The parent or guardian also assumes full responsibility for the interpretation and use of any information or suggestions provided through the Website for the Child.

2.7 We keep track of the pages our Users visit within the Website. This data is used to deliver customized content within the Website to Users whose behaviour indicates that they are interested in a particular subject area. The Website uses tracking pixels to collect information that help the Company provide Services to Users. Please note that any "do not track" signals sent by the User’s web browser or other mechanism have no effect on the collection of personally identifiable information by the Website. In addition, third parties who perform data analytics for the Website, may collect personally identifiable information on the User’s online activities while using the Website. Third-party affiliates of the Company may have different policies with respect to "do not track" signals and we make no representations with respect to such policies.

2.8 We may also use third-party advertising companies, who may use some of your Personal Information (not your name, e-mail address, telephone number(s), MPS Services booking history, or other confidential information), to display advertisements that may interest you.

3. COOKIES

3.1 Cookies are files with small amounts of data, which may include an anonymous unique identifier. We use cookies to collect information, to let us know that you are a prior user. This information may include internet protocol addresses, browser type, internet service provider, referring/exit pages, the files viewed on our Website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data. Cookies are not used to store other Personal Information. Users can instruct their web browser to refuse all cookies or to indicate when a cookie is being sent. However, if Users do not accept cookies, they may not be able to use some parts of the Website.

3.2 Third parties under contract with the Company may use cookies to collect Non-Personal Information about your usage of the Website. These third-party service providers may use this information to help the Company deliver Services on the Website based on your browsing activity. We may further tailor the advertising on the Company and these third-party sites based on additional Non-Personal Information to the extent known by us or these third parties.

3.3 We also use cookies in order to enable us to conduct surveys for our own use and on behalf of our advertisers. These cookies are used to determine whether you have seen certain content or advertising so that we may request your opinions. We may also use cookies to authenticate respondents or to help you pick up where you left off in a survey. If you have cookies disabled, you may not be able to participate in some surveys.

4. SECURITY

4.1 We adopt standard data collection, storage, processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of Users’ Personal Information, and data stored on our Website.

4.2 In accordance with the European Union General Data Protection Regulation 2016/679 of 27 April 2016 (“GDPR”), the Company shall implement relevant data protection procedures in order to ensure compliance with the GPDR. Users of the Website residing in the European Union and/or within the applicable jurisdiction of the GDPR will be subject to the protection mechanisms prescribed thereunder.

4.3 We do not sell, trade, or rent Users’ Personal Information to others. We may, however, share generic aggregated demographic information, not linked to any Personal Information with our business partners and trusted affiliates for the purposes outlined above in accordance with the aforementioned Clause 4.2.

4.4 We endeavour to exercise our best efforts to keep your information secure. However, we cannot guarantee the safety of your Personal Information and therefore shall not be held liable in the event of a breach of security beyond our reasonable control.

4.5 We encrypt the transmission of your Personal Information (including any personal information collected from various tools on our Website) or use secure socket layer connections technology to ensure security and confidentiality.

5. MAINTENANCE OF INFORMATION AND DATA

5.1 We hold your Personal Information, as well as any other data collected here-under, only as long as we have a valid legal reason to do so, which includes providing you with the Services you have requested, maintaining the Website, meeting our legal and regulatory obligations, resolving disputes and enforcing our contractual, legal and moral obligations. The length of time for which we keep different types of Personal Information can vary, depending on why we originally obtained them, the reason we process them and the legal requirements that apply to them.

5.2 When setting our data retention and deletion timescales we take into account a range of factors including applicable regulations and standards relating to taxation, payment processing and complaint handling, the need to prevent or detect crime or other misuse of our Services, and audit requirements. To fulfill our requirements, some of your personal data will need to be retained for a period of time after you cease to be a customer. When we no longer need it to fulfill the above requirements, we will delete it securely. Where we wish to retain any information for analysis purposes, we will first anonymise it so that it can no longer be linked back to an individual. Please note that if you opt out of receiving marketing from us, we will still need to keep your contact details in order to suppress them from future marketing activity.

5.3 In the event of a corporate change in control resulting from, for example, a sale to, or merger with, another entity, or in the event of a sale of assets or a bankruptcy, we reserve the right to transfer your Personal Information to the new party in control or the party acquiring assets. In the event of such a change, your Personal Information will continue to be treated in accordance with this Privacy Policy unless any changes to the Privacy Policy are made in accordance with the Clause 6 below.

6. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy shall remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediate after being posted on this page. We reserve the right to update or change our Policy at any time and therefore, Users are encouraged to frequently visit these sections in order to be updated about changes or modifications. Your continued use of the Website after we post any modifications to the Policy will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Policy. <.P>

7. ACCEPTANCE OF THESE TERMS

By using the Website, Users signify their acceptance of this Privacy Policy. We reserve the right to alter, modify and/or amend any one of the provisions stated herein without prior notice to any User. Continued use of the Website following any alterations, modifications and/or amendments will be deemed as the Users’ acceptance of those changes.

8. CONTACTING US

If you have any questions about this Privacy Policy, the practices of our Website, or our dealings with the Website, please contact us at:

Telephone: 00971-4-2265550

E-mail: info@weltelonline.com