Terms and Conditions
1. INTRODUCTION
1.1 These Terms and Conditions (“Terms”) determine the rights and obligations of persons using or visiting the website: https://weltelonline.com (“Website”) belonging to Weltel LLC, a limited liability company with Trade License No. 712940 (“Weltel”, “us”, “we”, “our”) which through, its Website (collectively the “Website”) provides a number of electronic goods for sale.
1.2 “User” refers to both customers and any person visiting the Website regardless of whether they use the services or register an account. Any reference to the term “you” shall refer to Users.
1.3 Upon accessing the Website, including any version of this Website that has been amended to geographically suit its users, you will be asked to consent to being bound by these Terms as well as our Privacy Policy. Users are hence advised to review these Terms and our Privacy Policy (https://weltelonline.com/privacy-policies/) prior to use of the Website. If a User does not wish to consent to our Terms and/or Privacy Policy, we reserve the right to refuse access to the Website and the services to that User.
1.4 All Users of the Website hereby understand and acknowledge that we do not prescribe any updates ourselves, nor do we provide any marketing advice or other consultations. The Platform is solely for dispensing information pertaining to the services.
1.5 We reserve the right to amend these Terms at any time without notice and the User’s continued use of the Website following the amendments represents the Users’ agreement to be bound by the Terms as amended. It is hence the responsibility of each User to review these Terms regularly while using the Website.
1.6 The contents of the Website, such as text, graphics, images, information obtained from Weltel’s licensors, and other material displayed on the Website ("Content") are for informational purposes only. Weltel does not recommend or endorse any information that may be mentioned on the Website.
1.7 We may also select certain websites as priority responses to search terms that you enter, and we agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. We do not recommend, nor do we endorse the content on any third-party websites. We are not responsible for the content of linked third-party websites, websites framed within our Website, third-party websites provided as search results, or third-party advertisements, and do not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. We do not endorse any service advertised on the Website.
2. ACCEPTABLE USE
2.1 In order to obtain services on the Website, Users will be required to create an online account by providing an e-mail address, password and other similar information.
2.2 Users acknowledge and agree that they are the owners of any such information supplied to such accounts and consent to the disclosure of the login information including, without limitation any such information that is consistent with applicable account settings and instructions.
2.3 We implement safety measures to secure User login information; however, it is the sole responsibility of the User to keep this information secure and not disclose it to any other third party on the Website or otherwise. We therefore do not accept responsibility and shall not be held liable for misuse of your account in any manner due to your disclosure of your account details and access information to third parties.
2.4 In the event your account access information has been lost, stolen or otherwise disclosed, you must immediately change the password through the account settings feature on our Website, or immediately notify us.
2.5 Users agree to create only one account on the Website and acknowledge and agree that their account on the Website is non-transferable and may not be sub-licensed or used by any person other than the individual who created the account. In the instance of such an event, or any other event where the User is deemed to have, or attempted to have, circumvented the policies and procedures hereunder for its own additional benefit, Weltel reserves the right to ban, disqualify or suspend the User’s account.
2.6 Users agree not to use the Website in any way or action that may:
i. cause damage to, or impair the performance of, the Website, inclusive of its availability and accessibility to Users and Weltel;
ii. be illegal, fraudulent or harmful to any person or company in any direct or indirect manner and;
iii. use the Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
2.7 Users agree that they shall not engage in any of the following activities in connection with your use of the Website:
i. post information or material on the Website, inclusive of the online communication portals, that is obscene, defamatory, threatening or malicious in nature or any material or information that is prohibited by law;
ii. publish any copyright material, or material protected by any other intellectual property rights, unless legal right to use and post such material has been obtained and is valid at the time of posting;
iii. infringe or use Weltel’s brand, logo(s) and/or trademark(s) in any business name, e-mail, URL or other context unless expressly approved in writing by the owner of the intellectual property as applicable;
iv. attempt to circumvent any protective technological measure associated with the services;
v. attempt to access or search the Website or any Content contained therein through the use of any engine, software, tool, agent, device or mechanism (including scripts, bots, spiders, scraper, crawlers, data mining tools or the like) other than through software generally available through web browsers;
vi. post, upload, transmit or otherwise distribute chain letters, pyramid schemes, advertising or spam;
vii. impersonate or misrepresent your affiliation with another person or entity;
viii. harvest or otherwise collect information about others, including telephone numbers;
ix. interfere with or disrupt any of the associated computer or technical delivery systems;
x. interfere with, or attempt to interfere with, the access of any User, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Website;
xi. fail to respect another User's privacy, including without limitation, revealing another User's password, phone number, address, contact details or any other personally identifiable information;
xii. use the Website, or any Content on the Website in any manner not permitted by these Terms.
2.8 The User acknowledges that Weltel may store, record or document any information exchanged between Users and Weltel and that Weltel uses the most up-to date applications and security systems to ensure that all data entered online, through the Website, is encrypted.
2.9 Users must ensure the accuracy and authenticity of any and all the information they supply to us through the Website. Where the User becomes aware that any information supplied is incorrect, invalid or outdated, the User must amend any such information, or request Weltel, in writing, to modify such information.
2.10 Users accept responsibility for the quality of any information supplied in any form, whether text, audio, video, or as images. We shall not be held responsible for any misinterpretation of information due to unclear images, videos or audio or ambiguously worded text.
2.11 The User acknowledges that Weltel will process personal data including but not limited to names and e-mail addresses in order to provide the services, make improvements to the Website and prevent unauthorised use of Website.
2.12 The User agrees Weltel is not responsible now or at any time in the future for any unauthorised access including, but not limited to any virus or other harmful code that may infect the User’s computer, tablet, smartphone or any other such device as a result of using the Website.
2.13 The User shall be responsible for obtaining, maintaining and setting up any equipment and/or hardware required to access and use the Website and the User shall take responsibility for the protection of this equipment and/or hardware by using up to date virus protection, personal firewalls and any other suitable measures the User deems necessary.
2.14 The User understands that Weltel cannot be held liable in the event where the Website transmits information that has been accessed, altered and/or corrupted.
2.15 The User accepts that Weltel may be required to suspend access to the Website for periodic maintenance or unforeseen downtime and may do so at its own discretion without serving notice.
2.16 All interactions between Users and Weltel must be carried out in a responsible, ethical, professional and legal manner.
2.17 We may (but are not obligated to) do any or all of the following without notice:
i. record or pre-screen submissions to public areas within the Website;
ii. investigate your use of the Website as we deem appropriate to comply with any applicable law, regulation, government request or legal process;
iii. remove any User content which we believe does not comply with these Terms;
iv. terminate your access to the Website upon our determination that you have violated these Terms; and
v. edit the Website and any Content without notice.
2.18 The services on the Website shall be made available to Users of the minimum age of eighteen (18). We are committed to protecting the privacy of children. Hence, we do not encourage persons under the age of eighteen (18) (“Child”) to use the Website. If a Child would like to use the services, it should obtain the assistance of a parent or guardian authorised with that Child’s supervision to make any purchases. We do not personally collect identifiable information from any person we know is a Child. If the Customer is made aware of the fact that it is communicating with a User who is a Child, the Customer must report that User to us immediately via our customer care e-mail address, (support@weltelonline.com). Should the Customer be remiss in providing us with this notification, both the Customer and the User will be deemed as having violated our Terms.
2.19 You agree that your use of the Website must not violate any applicable law, regulation, court order, or government policy. We accept no responsibility for ensuring such compliance on your behalf and should any such prohibition be placed on your use of the Website at any time, you must cease use of the Website immediately. Use may only be resumed when such prohibition has been lifted or the appropriate approvals have been obtained.
2.20 Your interaction with other Users and Customers, through the Website and in the real world shall at all times be appropriate and courteous. Weltel does not endorse any rude, threatening or malicious behavior, interactions or communications between Users. Should any such incidents be reported, the concerned User(s) shall be addressed and their accounts may be suspended, per Weltel’s sole discretion.
3. INTELLECTUAL PROPERTY
3.1 Subject to the express provisions of these Terms:
i. we own and control all right, title and interest in all copyright and other intellectual property rights in the Website and the material used on the Website; and
ii. all the copyright and other intellectual property rights in the Website and the material used on the Website are reserved by us.
3.2 For the purpose of these Terms, “intellectual property” shall include:
i. patents, improvements thereof, patent applications and registrations, inventions (whether patentable or not), invention disclosures, improvements,
modifications, alterations, and all patent reissues, divisions, renewals, extensions and continuations;
ii. trademarks, trade names, trade-mark applications and registrations, service marks, domain names, logos, designs, brand image, and brand name;
iii. copyrights, copyright applications and registrations;
iv. trade secrets, know-how, source code and other technical information;
v. computer systems and applications software; and
vi. registered and unregistered design rights, including all documentation relating thereto and any modifications or improvements thereof.
3.3 All materials posted on the Website are protected by the relevant copyright laws. We authorise you to view or download a single copy of the material on the Website solely for your personal, non-commercial use if you include the copyright notice located at the end of the material, for example: "©2020, Weltel LLC. All rights reserved" and other copyright and proprietary rights notices that are contained in the Content. Any special rules for the use of certain software and other items accessible on the Website may be included and are incorporated into these Terms by reference.
3.4 Users shall not:
i. distribute, duplicate, sublicense, lease, transfer, encumber;
ii. modify, alter, create derivatives, modify, alter, create derivative works of, duplicate, reverse engineer, decompile, disassemble; or
iii. otherwise misuse or reduce the functionality of,
the Website or any intellectual property, materials or information provided on the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other intellectual property laws. Content and features are subject to change or termination without notice in the editorial discretion of Weltel. All rights not expressly granted herein are reserved to Weltel and its licensors.
3.5 Unless otherwise permitted by Weltel in writing, or expressly contained in these Terms, the User is not offered any right, title, interest or licence over the intellectual property of Weltel, for any reason.
3.6 If you violate any of these Terms, your permission to use the materials automatically terminates and you must immediately destroy any copies you have made of any part of the materials.
3.7 Users are responsible for taking all reasonable steps to ensure that no unauthorized person receives access to your passwords or accounts. You grant us and all other persons or entities involved in the operation of the Website and Weltel a right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Website. We cannot and do not assume any responsibility or liability for any information you submit, or your or third parties' use or misuse of information transmitted or received using Website tools and services.
4. AUTHORIZATION AND ACKNOWLEDGEMENT
4.1 When a User visits or uses the Website or sends us e-mails, they are communicating with us electronically, and they hereby consent to receive communications from us electronically. Users agree that all agreements, notices, disclosures and other communications that we provide to Users electronically satisfy any legal requirement that such communications be in writing. Users agree to provide us with, and maintain on their Website account profile, including their current and active e-mail address.
4.2 We may from time to time share Users’ personal information with Weltel’s affiliates and partners and third parties licensed to access User personal information. We sometimes provide aggregated usage or tracking information collected from the Website to third parties. We may also provide certain User personal information to third parties which provide services to us in operating the Website or our businesses, such as account services, web hosting, software development and information processing.
5. PRODUCT RETURNS AND REFUNDS
5.1 Returns of any products shall be accepted only within 7 calendar days from the date of purchase. In order to be eligible for a return, customers must ensure that the item is in the same condition it was received, in the original packaging.
5.2 To request a return, Users must contact Weltel via support@weltelonline.com. To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs.
5.3 Users agree and acknowledge that final approvals regarding any returns shall be at the sole discretion of Weltel.
6. PRODUCT EXCHANGE
6.1 Users wishing to exchange products purchased from Weltel must submit a request within 7 calendar days from the date of purchase.
6.2 Users must provide us with a reason for such a request. Once approved, Weltel shall initiate the exchange process upon receipt of the product from the customer.
6.3 In the unlikely event that the product is determined to be defective due to a manufacturer error or defective materials, the User acknowledges that it is the User’s sole responsibility to raise a concern with the product’s manufacturer. Weltel shall have no liability towards any defects from the manufacturer.
7. PRODUCT DELIVERY
7.1 The timelines indicated by Weltel for product deliveries shall not be binding, unless agreed otherwise in writing.
7.2 Weltel shall not be held responsible for any delays in delivery due to Force Majeure or due to events which make the delivery considerably more difficult or impossible for the, even if binding time periods and delivery deadlines have been agreed.
7.3 In the event that the customer fails to accept delivery on due date, it shall nevertheless make payment as if the delivery of the Goods had been accepted. Weltel shall arrange for the storage of the product at the risk and cost of the customer.
8. WARRANTY
8.1 We do not warrant or represent:
i. the completeness or accuracy of any information published or provided on the Website; and
ii. that the Website, in whole or in part, will remain accessible and available for use at all times.
8.2 We reserve the right to discontinue, alter, modify, change or otherwise, all or any part of the Website, and to stop publishing at any time, at our sole discretion, without any notice or explanation. As a result of any discontinuation, alteration, modification, change or otherwise, Users shall not be entitled to any form of compensation or other payment upon any such discontinuance or alteration of the Website.
8.3 We hereby exclude any and all other representations and warranties relating to the subject matter of these Terms, the Website and use of the Website in any manner other that expressly stated herein.
9. LIMITATION OF LIABILITY
9.1 In no event shall the owners, directors, employees, agents, or licensors of Weltel be held liable for any loss or damages of any kind including, without limitation, lost business, personal injury, inaccurate information, or any other loss incurred in connection with the Users use, misuse, or reliance upon the Website or the Content, or their inability to use the Website, regardless of the cause and whether arising in contract, tort (including negligence), breach of statutory duty or otherwise.
9.2 We will not be held liable for any Content uploaded onto or downloaded from the Website. Any Content uploaded to or downloaded from the Website shall be the sole responsibility of the Users. Weltel shall not be held liable for any Content which has been lost, stolen, destroyed, or otherwise whether uploaded to or downloaded from the Website with or without the consent of the Users.
9.3 We shall not be held responsible for the quality, accuracy or legitimacy of any information provided to Users through the Website. You hereby acknowledge and agree that your acceptance of information provided to Weltel is of your own choice and we shall not be held liable for any loss or damage resulting from your reliance on any information, conversations or Content thereof made available to you.
9.4 Users accept that we have an interest in limiting the personal liability of our partners, officers, employees and representatives and, having regard to that interest, Users agree that they will not bring any claim against Weltel or any of our partners, officers, employees and/or representatives in respect of any losses they suffer in connection with the Website or these Terms.
9.5 Weltel accepts no responsibility for any refunds for purchases made using offers availed on the Website. Any such refunds, exchanges, or reimbursements of any kind shall be carried out between the Users on any platform or using any medium other than the Website.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Weltel, including our respective officers, directors, employees, agents, licensors, and suppliers, from and against all claims, actions or demands, liabilities, settlements lawsuits and costs of every kind, including without limitation, reasonable legal and accounting fees, pertaining to, or resulting from, any breach of these Terms committed by you, or the rights of any third party infringed as a consequence of your conduct which is in breach of these Terms.
11. RESTRICTION OF ACCESS
11.1 We reserve the right to ban, disqualify, or otherwise restrict access to the Website of any User who has been found to have violated the Terms herein, under the sole discretion of Weltel, or who is otherwise found to have violated any laws or regulations of any relevant governing authority with regards to appropriate online conduct and behaviour.
11.2 Should your account be banned, the period of your ban shall be determined at our sole discretion and shall depend on the seriousness of your violation of our Terms or of the relevant law. You may be notified of the length of your ban through e-mail communication.
12. TERMINATION AND MODIFICATION
12.1 You may choose to terminate your use of our Website herein at any time by sending us an e-mail at info@weltelonline.com regarding your decision to discontinue use of our Website, following which we will delete or suspend your account within five (5) working days from the date of the e-mail.
12.2 Users agree that we may, under certain circumstances and without prior notice, discontinue, temporarily or permanently, the Website (or any part thereof) or eliminate your account and remove any Content that has been made available to you through the Website, with or without notice, for any of the following reasons (which are not intended to be exclusive):
i. breaches or violations of these Terms or other incorporated agreements or guidelines entered into with Weltel;
ii. requests by law enforcement or other government agencies;
iii. discontinuance or material modification to the Services (or any part thereof);
iv. technical or security issues or problems;
v. extended periods of inactivity; and/or
vi. your engagement in fraudulent or illegal activities.
12.3 Users agree that all terminations for cause shall be made at our sole discretion, and we shall not be liable to you or any third party for any termination of your account or access to the Website.
13. DISCLAIMER
13.1 The Website and its Content are provided on an "as is" basis, without warranty of any kind, either express or implied. Without limiting the foregoing, we expressly disclaim any warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, quiet enjoyment or non-infringement, and any warranties arising out of course of dealing or usage of trade.
13.2 We make no warranty that the Website or the Content will meet your requirements or be available on an uninterrupted, secure, or error-free basis. We make no warranty as to the accuracy, timeliness, completeness or reliability of any Content obtained through the Website. No information provided through the Website or by us in verbal or written form will create any warranty not expressly made herein and your reliance upon the Content obtained or used by you through the Website is solely at your own risk.
13.3 You understand that we do not assume responsibility for screening any User of the Website nor do we provide professional advice.
14. SEVERABILITY
14.1 If any court or competent legal authority decides that any of the provisions or paragraphs of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining Terms, which will continue to be valid to the fullest extent permitted by applicable law.
15. WAIVER
15.1 If we fail to insist upon strict performance of any of the Users obligations under these Terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms, this will not constitute a waiver of such rights or remedies and will not relieve Users from compliance with such obligations.
15.2 Waiver by us of any particular default(s) will not constitute a waiver of any subsequent default(s).
16. THIRD PARTY RIGHTS
This contract is between the Users and us. No other party shall have any right to enforce any of its Terms, unless expressly stated in these Terms, or authorised in writing by Weltel.
17. COMMUNICATION
If Users wish to contact us in writing, or if any Clause in these Terms requires a notice in writing, they may send us an e-mail at info@weltelonline.com We may confirm receipt of any e-mail by responding to the User in writing by e-mail.
18. FORCE MAJEURE
We will not be responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control including (without limitation) Acts of God, internet failure, malfunction of data/database/software or otherwise, fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute (whether or not involving Weltel’s employees) or acts of local or central government or other competent authorities.
19. GOVERNING LAW AND JURISDICTION
19.1 These Terms shall be governed by, and construed in accordance with, the laws of the Emirate of Dubai.
19.2 The Parties irrevocably agree that the Dubai Courts shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).
“United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
“Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
‘’We will not trade with or provide any services to OFAC and sanctioned countries’’